Eastridge Manor Dementia Nursing Home
At a Glance
The information you need to decide whether this home warrants a closer look.
Nursing homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds51
- SpecialismsCaring for adults over 65 yrs, Dementia
- Last inspected2022-09-15
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STAGE 4 — RESEARCHING CARE HOMES
Visit homes. Compare them side by side. Choose with confidence.
Most of us will view care homes the way we view houses, impression, atmosphere, the feeling in the corridor. We go home, try to remember what we saw, and make a permanent decision from a blurred memory.
The DCC shortlist gives every home you visit a structured record: the same twelve questions, answered the same way, every time. When you’re ready to choose, pull any two homes side by side and compare them directly. Same criteria, same evidence, your notes and your scores.
The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
What strikes families most is how available the staff are. They're not rushing past with a quick smile — they're stopping to talk, checking in properly, making time even when things are busy. People mention feeling genuinely welcomed rather than processed.
The eight family priority themes
- Staff warmth72
- Compassion & dignity72
- Cleanliness70
- Activities & engagement65
- Food quality65
- Healthcare70
- Management & leadership72
- Resident happiness70
What inspectors found
Inspected 2022-09-15
Is this home safe?
Is the care effective?
The inspection awarded a Good rating for effectiveness at Eastridge Manor. The home is registered for both nursing care and dementia care, which sets an expectation that staff are trained to meet complex needs. No concerns about training, care planning, or healthcare access were recorded. The published text does not include specific detail about how care plans are written, how often they are reviewed, how GP access is arranged, or what dementia training staff have completed.Is this home caring?
The inspection awarded a Good rating for caring at Eastridge Manor. This domain covers staff warmth, dignity, respect, and whether your parent would be treated as an individual. No concerns were recorded. The published text does not include any specific inspector observations of staff interactions, any resident or relative quotes, or any examples of how dignity is maintained in practice, such as knocking before entering rooms or using preferred names.Is the home responsive?
The inspection awarded a Good rating for responsiveness at Eastridge Manor. This domain covers whether the home tailors its care to individual needs, provides meaningful activities, and plans ahead for end-of-life care. No concerns were recorded. The published text does not include any detail about the activities programme, one-to-one engagement, how individual preferences are recorded and acted on, or whether advance care planning is in place.Is the home well-led?
The inspection awarded a Good rating for well-led at Eastridge Manor. A registered manager, Mrs Roella Mae Marinas, is in post, and Mrs Rosy Scott is the nominated individual for the provider, South Coast Nursing Homes Limited. No concerns about governance, leadership, or culture were recorded. The published text does not include specific detail about how the manager is present and visible to residents and staff, how the home handles complaints, or how the provider oversees quality.
Source: CQC inspection report →
What the evidence base says
Eastridge Manor specialises in dementia care and supports adults over 65. The home provides both nursing and residential care options. The team here approaches dementia care with both practical skill and emotional understanding. Families describe staff who know how to balance everyday assistance with the kind of patient, aware support that helps residents feel secure and valued. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Eastridge Manor received a Good rating across all five inspection domains in June 2022, which is a solid baseline. However, the published report text contains very little specific detail, observed examples, or resident testimony, so scores reflect confirmed Good ratings rather than rich supporting evidence.
Homes in South East typically score 68–82.The three-lens summary
What families tell us
What strikes families most is how available the staff are. They're not rushing past with a quick smile — they're stopping to talk, checking in properly, making time even when things are busy. People mention feeling genuinely welcomed rather than processed.
What inspectors have recorded
There's a sense of emotional intelligence in how care is delivered here. Staff seem to understand what residents with dementia need beyond the practical basics — combining hands-on help with the kind of gentle awareness that makes a real difference.
How it sits against good practice
Sometimes you just know when a place gets it — and at Eastridge Manor, that feeling comes through in the details families notice most.
Worth a visit
Eastridge Manor EMI Nursing and Residential Home, on Wineham Lane in Haywards Heath, was rated Good across all five inspection domains at its last inspection in June 2022. The home is run by South Coast Nursing Homes Limited and has a registered manager in post. It is specifically registered for dementia care and nursing, meaning it is set up to support people whose needs are more complex, including those who require nursing input on-site. The main limitation of this report is that the published text is very brief, and it contains almost no specific inspector observations, resident testimony, or recorded examples of care in practice. A Good rating is a genuine positive, but it tells you the minimum standard was met rather than painting a detailed picture of daily life. Before deciding, visit at an unannounced time if possible, ask to see last week's actual staffing rota (not the template), and ask the manager directly about night staffing numbers, how dementia training is delivered, and how families are kept informed when something changes.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
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In Their Own Words
How Eastridge Manor Dementia Nursing Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Where thoughtful dementia care meets genuine family warmth
Nursing home in Haywards Heath: True Peace of Mind
When dementia changes everything, finding the right care feels overwhelming. Eastridge Manor EMI Nursing and Residential Home in Haywards Heath understands this deeply. Families here talk about walking into a place where staff actually stop what they're doing to chat, where clothes come back from the laundry folded just so, and where the grounds offer peaceful moments away from it all.
Who they care for
Eastridge Manor specialises in dementia care and supports adults over 65. The home provides both nursing and residential care options.
The team here approaches dementia care with both practical skill and emotional understanding. Families describe staff who know how to balance everyday assistance with the kind of patient, aware support that helps residents feel secure and valued.
“Sometimes you just know when a place gets it — and at Eastridge Manor, that feeling comes through in the details families notice most.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Eastridge Manor received a Good rating across all five inspection domains in June 2022, which is a solid baseline. However, the published report text contains very little specific detail, observed examples, or resident testimony, so scores reflect confirmed Good ratings rather than rich supporting evidence.
Homes in South East typically score 68–82.The three-lens summary
What families tell us
What strikes families most is how available the staff are. They're not rushing past with a quick smile — they're stopping to talk, checking in properly, making time even when things are busy. People mention feeling genuinely welcomed rather than processed.
What inspectors have recorded
There's a sense of emotional intelligence in how care is delivered here. Staff seem to understand what residents with dementia need beyond the practical basics — combining hands-on help with the kind of gentle awareness that makes a real difference.
How it sits against good practice
Sometimes you just know when a place gets it — and at Eastridge Manor, that feeling comes through in the details families notice most.
Worth a visit
Eastridge Manor EMI Nursing and Residential Home, on Wineham Lane in Haywards Heath, was rated Good across all five inspection domains at its last inspection in June 2022. The home is run by South Coast Nursing Homes Limited and has a registered manager in post. It is specifically registered for dementia care and nursing, meaning it is set up to support people whose needs are more complex, including those who require nursing input on-site. The main limitation of this report is that the published text is very brief, and it contains almost no specific inspector observations, resident testimony, or recorded examples of care in practice. A Good rating is a genuine positive, but it tells you the minimum standard was met rather than painting a detailed picture of daily life. Before deciding, visit at an unannounced time if possible, ask to see last week's actual staffing rota (not the template), and ask the manager directly about night staffing numbers, how dementia training is delivered, and how families are kept informed when something changes.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Eastridge Manor Dementia Nursing Home measures up against the other homes you’re considering. Free account.
In Their Own Words
How Eastridge Manor Dementia Nursing Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Where thoughtful dementia care meets genuine family warmth
Nursing home in Haywards Heath: True Peace of Mind
When dementia changes everything, finding the right care feels overwhelming. Eastridge Manor EMI Nursing and Residential Home in Haywards Heath understands this deeply. Families here talk about walking into a place where staff actually stop what they're doing to chat, where clothes come back from the laundry folded just so, and where the grounds offer peaceful moments away from it all.
Who they care for
Eastridge Manor specialises in dementia care and supports adults over 65. The home provides both nursing and residential care options.
The team here approaches dementia care with both practical skill and emotional understanding. Families describe staff who know how to balance everyday assistance with the kind of patient, aware support that helps residents feel secure and valued.
Management & ethos
There's a sense of emotional intelligence in how care is delivered here. Staff seem to understand what residents with dementia need beyond the practical basics — combining hands-on help with the kind of gentle awareness that makes a real difference.
The home & environment
The home keeps everything noticeably clean and tidy, from the communal areas to the gardens. Families appreciate the attention to everyday things that matter — laundry that's carefully done, meals that suit individual tastes, and outdoor spaces that are properly looked after.
“Sometimes you just know when a place gets it — and at Eastridge Manor, that feeling comes through in the details families notice most.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
